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Return Policy

30-day Risk-free Trial

Your satisfaction is important to us, so we give you the opportunity to try our service with a 30-day risk-free trial. Risk-free trial ends 30 days after receipt of system. If dissatisfied for any reason, call MobileHelp to request return postage slip. You will receive a full service plan refund after we receive your returned system.

Cancellation of Service

If for any reason the service is no longer needed, simply return all system equipment. A prorated refund will be issued for unused service that may have been prepaid. To cancel service, simply return all equipment and accessories to us by mailing the system to us at your expense. Service will be cancelled effective the day the system is received at our location.


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