Healthcare Executive Survey Results

Healthcare Providers Share Their Top Challenges, Technology Plans to Address Them, and Concerns about Implementation


For a quick overview of the survey, click to watch this short video:


This white paper reveals the results of an extensive nationwide survey of healthcare provider managers conducted by MobileHelp®. The goal was to gain insights into provider views on challenges they face in the upcoming year and how they are responding. Topics surveyed include:

  • Top challenges facing healthcare organizations 
  • Telehealth services
  • Personal Emergency Response Systems (PERS)
  • Barriers to adopting technology​
  • Steps to success



​Nearly 30 percent reported their organization currently offers telehealth services.

Of those organizations currently not offering telehealth services:

  • 85 percent saw clear patient benefits
  • nearly 25 percent reported they are looking to implement a program within the next twelve months


The survey also indicated that providers were looking to telehealth technology to provide additional, or supplementary, services. For example, nearly 65 percent of the respondents reported it would be of benefit to their patients to have a medical alert device combined with a telehealth solution.​​

To explore the results from this industry survey, click the image below to view or download the white paper. Please fill out the form at the bottom of the page to submit questions or comments or to get a conversation started to learn more about MobileHelp Healthcare and how we may help you determine the best solutions for your organization.


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Upon submitting your information, MobileHelp will contact you to discuss next steps in the process of becoming a Corporate Affiliate.

For more information, please contact:
Kurt Stelzer
Director of Dealer Sales

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