Mobile Terms and Conditions
Effective Date: 5/14/26
MobileHelp Alerts
MobileHelp is a U.S.-based provider of medical alert systems and 24/7 emergency monitoring services that support safety, independence, and peace of mind for older adults and their caregivers. This SMS short code will be used to send informational and promotional messages to subscribers who have opted in, including product information, order and account updates, service notifications, safety tips, and special offers related to MobileHelp products and services, for the purpose of customer support, engagement, and marketing. Opt in to receive text messages from MobileHelp about medical alert devices and services, including order updates, account and service notifications, safety information, and occasional special offers. Message frequency varies. Message and data rates may apply.
By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
By signing up, you are confirming you are over the age of 13.
STOP Information
Text STOP to 209852 to stop receiving MobileHelp Alerts messages from MobileHelp (you will receive a confirmation text).
HELP Information
For additional information, text HELP to 209852 or contact 877-827-6207.
Supported carriers are:
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, Google Voice, ACS Wireless, Advantage Cellular (DTC Wireless), Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Carolina West Wireless, Cellcom, Copper Valley, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Chariton Valley Cellular, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), i Wireless (IOWA Wireless), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, Mobi PCS (Coral Wireless LLC), Mosaic, MTA Communications, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, Panhandle Telecommunications, Peoples Wireless, Pine Belt Wireless, Pine Cellular, Pioneer, Plateau, Revol Wireless, RINA, SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.
We take your privacy seriously. Please visit https://www.mobilehelp.com/pages/privacy-policy to review our privacy policy.