What Are Medical Alert Systems?

Medical alert systems provide emergency monitoring in and out of home. They are designed to signal an emergency requiring urgent attention and to call emergency medical personnel. They can also alert family members and care givers. When the medical alert system is triggered, a signal is sent to an alarm monitoring system. The situation is then assessed and if required medical personnel are dispatched or family members are contacted.


MobileHelp® was the first company to provide medical alert systems which operate outside of your home powered by nationwide cellular network and do not require landline phones and is now a top ranked medical alert system by The Senior List and many others.

MobileHelp medical alert systems includes the integration of nationwide wireless voice, data and GPS technology, allowing for real-time monitoring, location tracking and expedited personal emergency assistance throughout the 50 United States.*


A vital central component of medical alert system is the help button. With MobileHelp medical alert systems a single press of the help button immediately sends an alarm to a 24-hour United States based emergency call center where an operator will have instant access to the user’s basic medical history and emergency contacts. The help buttons utilized by MobileHelp can be worn as a pendant or on your wrist are waterproof and can be worn at all times.

MobileHelp mobile Medical Alert Systems (Duo and Solo), utilize GPS technology. GPS technology, (Global Positioning System), is a space-based navigation system that provides precise location and time information based on satellite signals. This enables our emergency call center to pinpoint your location and direct medical responders to you.


A recent advance in medical alert systems has been the introduction of fall buttons. Since 2013 MobileHelp medical alert systems offer fall buttons1 as an option. Fall buttons automatically detect falls and activate an emergency call. MobileHelp was the first medical alert system with fall detection available to users without landline phone service.


MobileHelp technology powers the majority of mobile medical alert systems on the market. Our systems were the first FDA-registered mobile medical alert systems available and come with our 24/7 U.S.-based response and monitoring team to ensure every customer gets the help they need.


View what Consumer Reports communicated about Medical Alert Systems and MobileHelp.



*Service availability and access/coverage on the AT&T network is not available everywhere and at all times.


1Fall Button™ does not detect 100% of falls. If able, users should always push their help button when they need assistance. Fall ButtonTM is not intended to replace a caregiver for user dealing with serious health issues. MobileHelp® is a registered trademark. Patented technology. MobileHelp® is a FDA registered Medical Device Manufacturer.