Emergency Monitoring


MobileHelp® offers professional 24/7 monitoring services through its partner Rapid Response Monitoring, a nationwide leader in protecting families and businesses for more than 30 years. From its fully redundant facilities located in New York, Nevada and California, Rapid has offered best-in-class emergency response services to both medical alert and home security companies. Their emergency response specialists are the most highly qualified and extensively trained in the industry, are drawn from the top 3% of all applicants and are consistently coached by Quality Assurance Specialists. Spanish-speaking Specialists, coached in idiomatic and cultural differences, are always on duty, and an interpreting service from LanguageLine, which translates more than 240 languages, is also available.

Emergency Monitoring Call Center


In 2016 Rapid Response received the CSAA CENTRAL STATION OF THE YEAR award.