MobileHelp is more than a medical alert system. It’s a Personal Emergency Response System (PERS) that enables subscribers to summon help at home and away from home. Central Station is prepared to request police, medical, or fire dispatch at any time.
Here are a few examples from Q1:
01/01/20 INTRUDER IN HOUSE
01/10/20 SOMEONE GOT HIT BY A CAR IN FRONT OF HOUSE
01/11/20 SMALL KITCHEN FIRE
01/22/20 GOT HIT BY A CAR AWAY FROM HOME
01/22/20 KITCHEN IS ON FIRE
01/27/20 FIRE AT THE LOCATION
02/03/20 GOT HIT WHILE CROSSING THE STREET
02/06/20 SIDE OF THE HIGHWAY AND HER VEHICLE WAS ON FIRE
02/07/20 STRUCTURE FIRE
02/17/20 INTRUDER IN HOUSE
02/17/20 HOUSE IS BURNING AND ON FIRE
03/19/20 INTRUDER IN HER HOME
MobileHelp makes it fast and easy to summon help, and is essential for virtually anyone.
If communication is not established, a medical dispatch will be requested. However, if an operator is advised of another type of emergency, the appropriate agency such as police, medical, or fire will be notified.
On 02/15/2020 at 10:53 AM, an operator established communication via Mobile Device and a woman responded, “We need 9-1-1 and we are at the Fort Lauderdale Seventh Day Adventist Church.” The 86-year old subscriber was battling shortness of breath. The person onsite provided the address which GPS confirmed. The operator quickly requested dispatch and notified the customer’s son. No calls to 9-1-1 were placed. Had the subscriber been alone, a dispatch request would still have been made.
Figure 1 – Subscriber’s location at Fort Lauderdale Seventh Day Adventist Church (pin drop #10)
Figure 2 – Subscriber’s location (pin drop #10) in proximity to their home (green Home Icon), 0.78 miles away
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Shortness of breath — known medically as dyspnea — is often described as an intense tightening in the chest, air hunger, difficulty breathing, breathlessness or a feeling of suffocation. Source: Mayo Clinic |
This update is based on requests for help received on Sunday, April 12, 2020. Falls typically represent about 50% of verbally-verified emergencies. In this case, falls represented 61%. As you can see, we were told that some customers had fallen and said they were injured, and some had fallen out of bed – the latter of which is not uncommon nor is slipping out of a chair. Other, more common medical emergencies are labeled. There were many other alarms involving varying symptoms and, in some instances, we heard calls for help but the nature of emergency was unknown. The fire department was also notified of a tree that fell on a house and another customer reported that lightning struck his porch. Periodically, someone other than the subscriber requested help.
The chart and legend below is merely a reminder that MH is saving lives every day!
Every second of every day, an older adult (age 65+) suffers a fall in the U.S.—making falls the leading cause of injury and injury death in this age group. ... Thirty million older adults fall each year—resulting in about 30,000 deaths. Each year, 3 million older adults are treated for a fall injury.
Source: https://www.cdc.gov/injury/features/older-adult-falls/index.html
On 1/28 at 7:58 PM, a subscriber advised that he was having a stroke or TIA. The operator quickly requested dispatch and notified the customer’s daughter.
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TIA (transient ischemic attack, also sometimes called a “mini-stroke”) begins just like an ischemic stroke; the difference is that in a TIA, the blockage is temporary and blood flow returns on its own. Since blood flow is interrupted only for a short time, the symptoms of a TIA don't last long – usually less than hour. Source: https://oregon.providence.org/forms-and-information/a/ask-an-expert-stroke-vs-tia/ |
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A Transient Ischemic Attack [TIA] is often called a mini-stroke, but it's really a major warning. TIA is a temporary blockage of blood flow to the brain. Since it doesn't cause permanent damage, it's often ignored. ... TIAs may signal a full-blown stroke ahead. Source: https://www.stroke.org/en/about-stroke/types-of-stroke/tia-transient-ischemic-attack/what-is-a-tia |
Someone in the United States has a stroke every 40 seconds. Every 4 minutes, someone dies of stroke.
Here is a sample of potential stroke emergencies reported by our valued customers or caregivers in January 2020:
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Falls are common after strokes, with stroke survivors having an estimated 14% risk of falling in the first month. Besides injuries, those who fall experience activity limitation, increased dependence, and fear of falling. Source: https://bmcgeriatr.biomedcentral.com/articles/10.1186/s12877-019-1377-7 |
