How it Works
Learn how our medical alert systems work by keeping you or your loved one safe with 24/7 monitoring.
For Members
Safety should be simple, and with our devices, help is within reach.
Our top-rated on-the-go and home-based medical alerts systems allow you to live independently knowing that trained professionals are one press away.
For Caregivers
You can't be everywhere your loved one is, but MobileHelp can.
With MobileHelp's brand new, on-the-go medical alert necklace, emergency services can be sent to your loved one with the simple push of a button.
How it Works
Our devices keep you protected in three simple steps:
1
Press the button on your device
Our on-the-go and home medical alert systems feature a simple button that connects you to help.
Fast emergency response in seconds
MobileHelp’s state-of-the-art medical alert systems connect you to help in just 10 seconds.
GPS-enabled systems for peace of mind
Every second counts and our GPS tracking helps first responders find you fast, wherever you are.
Comfortable & stylish devices
Our lightweight and durable devices have been voted “Best Overall” by U.S. News & World Report.
Strong, nationwide coverage
The new MobileHelp Elite offers 24/7 continuous location tracking and a new “Find Me” feature.
2
Connect with an operator 24/7
You’ll be connected to a live operator instantly to confirm your situation and if help is needed.
U.S.-based emergency operators
Once connected to our monitoring center, you will be able to communicate directly with our expert operators.
High-quality 2-way communication
The speakerphone in our home medical alert system was voted “Best Speakerphone” by Techradar, ensuring easy communication.
Help, even if you can’t ask for it
In the event that you are unable to speak, our operators will contact emergency response on your behalf.
Automatic fall detection*
Our advanced fall detection technology detects falls and automatically initiates an SOS call, even if you are unable to speak. *Optional add-on
3
Get the right help, fast
Once your situation is confirmed with an operator, help is dispatched quickly to your location.
Location sharing
Your location is automatically sent to our operators and the closest emergency responders are contacted to get you help fast.
Keep family and friends informed
MobileHelp’s operators will contact a family member, friend or neighbor based on your emergency contact preferences.
Lockbox for extra security*
MobileHelp operators can provide your custom Lockbox code to first responders who can find your fast. *Add-on
Safe, independent living
Top10.com voted our medical alert systems “exceptional” and the “best for aging adults who live alone.”
