How to Choose the Best Medical Alert System

Medical alert systems are greatly beneficial to older adults and those prone to falling, but they are also helpful to their family members providing peace of mind and assurance that help is just a button press away. To determine which is the best to buy, many customers look to features and benefits such as:

  1. GPS (global positioning system)
  2. Automatic fall detection
  3. Better Business Bureau high ratings

Family members can rest easy knowing that medical alert systems can now be equipped with a GPS device that can pinpoint their loved one’s location for emergency services if needed, and family members can also track their loved one through a medical alert system with GPS , providing an additional level of comfort.


Falls can be scary – not only for the person who falls, but for concerned family members who aren’t always available for full-time caregiving. A fall could be caused by anything as simple as a person tripping over a rug or trying to move on their own into a bath lift, power chair or mobility scooter. They can also be caused by a health-related issue.


Choosing the best medical alert system for a loved one is important. When choosing a medical alert system, some features to consider include a medical alert system with fall detection and GPS. One question to ask is, if the user falls, will they be able to reach the button for help? Will they be able to describe their location accurately, or would they benefit from a medical alert system with GPS?


GPS tracking is an important feature to consider when choosing a mobile medical alert system. Having a mobile medical alert system equipped with GPS improves quality of life for many customers. Customers who fear a fall or are afraid to go outside the home can do so safely when wearing a GPS medical alert bracelet or pendant. Many medical alert devices with GPS tracking come with access to AT&T nation-wide cellular medical alert service, which gives the customer access to an emergency operations center 24/7.


When a medical emergency occurs a 911 operator must know where the customer is located, and mobile medical alert systems with GPS keep track of their exact location. If they are alone in their home or shopping at a grocery store, for instance, a user will be patched through to the operations center where operators already know where the user is located and can easily send emergency services to their location if needed. This happens either by fall detection or by the victim simply pressing the button on the mobile medical alert system with GPS.


Every second counts during an emergency, and mobile medical alerts with GPS are devices that can be counted on to provide safe tracking information and connection to emergency services when customers and their loved ones need it most. GPS tracking can mean life or death for many older adults if an emergency situation does occur.


In the event of a fall, a medical alert system with fall detection will automatically detect the fall and notify the emergency operations center. The fall detection feature protects the user as if they had pressed the help button themselves – even if they can’t physically activate the device.


According to the Center for Disease Control and Prevention (CDC), “falls are a threat to the health of older adults and can reduce their ability to remain independent.” A medical alert system with fall detection allows older adults to live a full, more independent life so they don’t have to worry about falling when no one is around. Rather than staying at home, older adults can participate in activities outside the home while wearing a bracelet or pendant equipped with fall detection and medical alert GPS.

MobileHelp has also earned an A+ rating from the Better Business Bureau. The Better Business Bureau is a non-profit organization that rates businesses. According to their website, “BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources. BBB assigns ratings from A+ (highest) to F (lowest).”