With more than 20 years of executive, business operations and management experience for domestic and global companies, Dennis Boyle joined MobileHelp in June 2011. Previously, Mr. Boyle served as COO for Verio, an NTT Communications Company. In this role, he developed and executed Verio's business strategies, while leading sales, marketing, product management, development, project management, server operations and customer support. Mr. Boyle was responsible for introducing new solutions for Verio, and directing the company's efforts in service delivery to customers and partners worldwide. Mr. Boyle assumed this role as the company honed its strategic focus to delivering solutions and service excellence to small and midmarket businesses and partners globally.
Prior to his appointment at Verio, Mr. Boyle was vice president of support services for Campus Management Corporation, an enterprise software systems provider for higher education. Here he managed operations, customer support, information technology and quality assurance, resulting in improved efficiencies that allowed the business to expand while keeping operating expenses at previous levels
Before joining Campus Management, Mr. Boyle served as vice president of operations for Verio where he managed the operations team for Verio's SMB division, leading customer support and business operations, which contributed to the group's profitable business growth. In this role, Mr. Boyle led Verio's initiatives to develop an award-winning, customer-centric organization, recognized for improving service levels, garnering consistently high customer satisfaction results and creating a primary focus on customer relationships.
Mr. Boyle held previous management positions with companies including TradeStation Technologies, Office Depot, Airborne Express, American Express and United Parcel Service, where he consistently delivered improved business efficiencies and customer operations. Mr. Boyle holds a Bachelor of Business Administration degree from Hofstra University in New York.